FAQ's
What is the difference between 120g, 160g, 220g?
We have designed Eden Clip Ins in such a way that they blend seamlessly and undetectably with all hair thicknesses. That is why we have created 3 different weights, to match all hair types.
120g Cashmere Collection
If you have finer, longer hair our 120gram Cashmere Collection is suitable for you. Being our smallest set, it was designed to create a subtler change in hair thickness and length. It will help add dimension and volume to your hair whilst still looking extremely natural.
160g Couture Collection
If your hair is medium to average thickness and is to your collar bone or longer, Eden 160gram Couture Collection Clip ins will blend magically with your hair. 160grams will blend with most hair types except for women with very thick or short hair.
220g Luxury Collection
Eden 220g Luxury Collection is our most popular and versatile set. It is so versatile because it comes with the most hair and will blend with all hair thicknesses. If you have above average thickness or shorter hair this is the perfect set for you. If you have a blunt cut or bob we also recommend the 220 Luxury Collection. 220 grams is a suitable set for all thicknesses, hairstyles & lengths.
All Eden Hair Extensions are made of the same, high-quality grade 100% Human Remy Hair. Our Clip-Ins come with 10 pieces- 10: 1 x 8” weft, 1 x 7″ weft, 2 x 6” wefts, 2 x 4” wefts, 4 x 1” wefts.
How do I know what shade to choose?
If you are unsure what shade is perfect for you, please email us a picture of your hair in natural lighting to
hello@edenhairextensions.com.au. We’ll get back to you within 24 hours and recommend the best Eden shade. We don’t want to brag, but we have had 99.9% accuracy with matching our customers to their perfect Eden shade online. Or, if you rather order a colour sample please visit our colour sample page
here. You can order any of our 11 colours and discover your perfect Eden match in the comfort of your hair own.
Can I dye my Eden’s?
Yes, you can dye your Eden’s. All Eden extensions are made with the highest quality, 100% remy human hair and can be dyed/ toned to whatever colour you desire. We recommend using sulphate free products and always testing the product on a section of the extensions before dying the whole set. Just like your own hair, dying the extensions strips them of moisture. Therefore, we recommend deep conditioning your extensions after you dye/tone them; just like you would your own hair.
Are Eden’s 100% Human Hair?
All Eden extensions are 100% Remy Human hair, triple wefted and the most luxurious quality available worldwide. Our clip in hair is ethically sourced from temples in India. Eden is the only hair extensions company, worldwide, to provide clip ins from a single donor, rather than hair from several donors. As a result, your Eden clip ins will last you longer then any other brands.
How do I care for my Eden Clip Ins?
Eden Clip Ins are very easy to take care of and fairly low maintenance. We recommend treating your Eden’s like your hair. Here are some suggestions to ensure your Eden’s last you 1 year or more.
- Before and after using your Eden’s remember to brush them gently with a soft bristle brush.
- We recommend cleaning your Eden’s every 10-15 wears OR if you have used a lot of product on them.
- When washing your Eden’s use lukewarm water, apply a moderate amount of shampoo and ensure to rinse thoroughly. Apply a generous amount of conditioner and rinse. You can also leave the conditioner on for 20-25 minutes for a deep condition. Allow your Eden’s to airdry.
- Always use sulphate free products on your Eden’s. The OGX Shampoo and Conditioner are some of our favourites.
- Always use a heat-protectant when using hot tools such as straighteners or curling irons.
- Most importantly, treat your Eden Hair Extensions with care and they will show your hair love for 1 year or more.
Questions’? Email us at hello@edenahairextensions.com.au we would love to hear from you.
Can I return or exchange my Eden’s?
Yes, of course you can! We strive to make your shopping experience as risk-free and enjoyable as possible. We offer 60-day exchanges & returns if the security seal has not been broken and your Eden’s have not been opened, worn or tampered with in any way. Please contact us at hello@edenhairextensions.com.au advising us of your exchange/refund and we’ll provide you with all the details and information. There is also more information on exchanges here and refunds here.
What does Remy, Double Drawn, Triple-Wefted Clip
Eden Remy, Double Drawn, Triple-Wefted Clip-In hair is the thickest most voluminous Clip-in hair available. Remy means that the hair cuticle is pointing in the same direction, this prevents tangling and matting of the hair. Double drawn ensures that the hair is thick from top to bottom. Triple wefted means that you have 3 wefts of hair sewn onto a lace ribbon. This ensures that you receive the thickest, fullest hair possible.
How long does my hair have to be to wear Eden Clip Ins?
We recommend 6 inches minimum, but if you think you can make it work then you are more than welcome to try it out :).
Can I use hot tools on my Eden Clip Ins?
Yes, you can! We always recommend using a heat protectant spray. On a side note some ladies wash them first to take off the vitamin enriched coating.
How often should I wash my Eden Clip Ins?
We recommend cleaning your Eden’s every 10-15 wears OR if you have used a lot of product on them.
How long do Eden Clip Ins typically last?
We are proud to offer you the highest quality hair extensions available worldwide. Your Eden Clip Ins will last anywhere from 6-12 months, depending on their usage and how they are cared for and maintained.
My Eden Clip Ins are shedding, what do I do?
Some shedding is normal within the first couple wears, just like your own hair! But if you feel your Eden Clip-Ins are shedding excessively, please feel free to contact us at hello@edenhairextensions.com.au .
