we are here to help

Have a question? Great. We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

OR EMAIL US: hello@edenhairextensions.com.au

frequently asked questions

  • Can I dye my extensions?
    Remy, Double Drawn, Triple-Wefted Clip-In hair is the thickest most voluminous Clip-in hair available. Remy means that the hair cuticle is pointing in the same direction, this prevents tangling and matting of the hair. Double drawn ensures that the hair is thick from top to bottom. Triple wefted means that you have 3 wefts of hair sewn onto a lace ribbon. This ensures that you receive the thickest, fullest hair possible
  • Is it 100% Remy Human hair?
    All Eden Hair Extensions are made of the same high quality grade 100% Human Remy Hair. The only difference between each set is the weight. Our 120 gram set is most suitable for finer hair types. Our 160 gram set is our most popular set and is suitable for medium to thicker hair types. Often, this set can also be worn if you have finer hair. Our 220 gram set is our biggest set and is perfect for thicker hair types or if you are looking for that extra volume. All our Clip-Ins come with 10 pieces- 10: 1 x 8” weft, 1 x 7" weft, 2 x 6” wefts, 2 x 4” wefts, 4 x 1” wefts.
  • What is your return policy?
    If you would like to send them back for an exchange or refund, you may do that as long as the security seal has not been broken and they have not been opened or worn, please contact us prior to sending your Eden Hair Extensions back for full details & address information.
  • How do I know which colour to choose?
    If you are unsure on which colour will match you, feel free to send us an email hello@edenhairextensions.com.au of your hair taken outside in natural light and we would love to colour match you :)
  • What is your exchange policy?
    We have a whole page dedicated to this on our site! Check it out here: https://edenhairextensions.com.au/pages/exchange-policy

watch our video.

How to clip in your eden hair extension

We would love to hear from you. If you have any questions or inquiries please contact us at hello@edenhairextensions.com.au. We endeavor to get back to all of our Queens within 24 hours. In the meantime please find an outline of frequently asked questions . Also information on our Shipping and Exchange Policy.
We look very forward to hearing from you soon.

Contact Details

hello@edenhairextensions.com.au Eden Hair Extensions
PO BOX 449, Balgowlah NSW 2093
ABN: 77554522585



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